Privacy Policy
Privacy Policy
1. What information do we collect?
We collect information from you when you register on our site or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter information that personally identifies you which may include but not be limited to your name, surname, email address, fax number, telephone number, address, etc.
You may, however visit our site anonymously.
2. What do we use your information for?
Any of the information we collect from you may be used in one or more of the following ways:
• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions
Your information, whether public or private, will not be sold, exchanges, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
• To make periodic contact
The contact information you provide may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
• To administer a contest, promotion, survey or other site feature.
• To secure sponsorship for Lets Talk Money programs, events and or initiatives.
3. How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when we access your personal information.
4. Do we use cookies?
We do not use cookies.
5. Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting of our business, or servicing you so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
6. Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the intefrity of our site and welcome any feedback about these sites.
7. Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
8. Terms and Conditions
Please also visit our Terms and conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
9. Your Consent
By using our site, you consent to our privacy policy as well as our terms and conditions.
10. Changes to our Privacy Policy
We maintain the right to unilaterally change our privacy policy of which agree to publish updated policies to the relevant section of our website.
11. Contacting Us
If there are any questions regarding this privacy policy you may contact us using the contact form on our contact us section of the website.
How we protect your personal information (POPIA)
Let's Talk Money processes personal information in line with the Protection of Personal Information Act, 2013 (POPIA). Information Officer: the Information Officer (details to be added in Members → Settings).
What we collect and why
- Free membership: name, email, cellphone, province, age group, gender and work status, to give you access, track your progress, issue certificates and report our impact in anonymous, combined form.
- Check-ins and learning progress: your answers, scores and any proof photos you choose to add, to show your own progress and measure programme impact. Reports we share with employers or sponsors contain only combined totals, never names, and groups of fewer than five people are left out.
- Your story (testimonials, optional): your name, your words and, if you add one, your photo, published only with the consent you tick, after we approve it. We store the consent wording, its version and the date. Photos are resized and stripped of location data. You can withdraw your story at any time in My learning → My story; we then remove it and delete the photo.
- Forms (contact, webinar, SDF application, newsletter): the details you enter, to respond to you and, if you agree, send you updates.
- Workplace training: attendance register details and session feedback, to provide the training and the evidence your employer needs for skills development reporting.
- Business Hub (SDFs, facilitators, partners and clients): contact, compliance, contract and payment details, to run our contracts with you.
- Employee information processed for employers (skills planning and reporting): this may include race and disability, which are special personal information. We process it only on the employer's instruction, for skills development and employment equity reporting, with access limited to the employer and their appointed Skills Development Facilitator.
Who we share it with
We never sell your information. We share it only where needed: with your employer or their SDF (for workplace training records), and with service providers who help us operate, website hosting, email delivery (Amazon Web Services) and payments (PayFast). Some service providers may store information outside South Africa under safeguards required by POPIA.
How long we keep it
Only as long as needed for the purpose, or as the law requires (for example financial records for five years). Training records are kept so employers can meet their reporting obligations.
Your rights
You may ask to see, correct or delete your information, withdraw consent to marketing (use the unsubscribe link in any email), or object to processing. Contact us at info@letstalkmoney.co.za. If you are not satisfied, you may complain to the Information Regulator (South Africa): inforegulator.org.za.
Cookies
We use only the cookies needed to keep you logged in and to remember a trusted device. We do not use advertising trackers.
Security
Files are stored privately and served only to people allowed to see them; staff and partner accounts use two-step login; access to employee records is limited and logged.